Refund policy
RETURN & REFUND POLICY
BUSINESS INFORMATION
DesiColorClothing
2115 Crystal Dr
Oshawa, ON L1H 0H4, Canada
Email: info@desicolorclothing.com
Phone: (905) 244-4349
Business Hours: Monday - Sunday, 8:00 AM - 8:00 PM
RETURN & EXCHANGE POLICY
EXCHANGES ONLY (NO REFUNDS)
All purchased items are eligible for exchange within 2 business days of delivery. Please note that refunds are not provided.
2-DAY RETURN WINDOW
Items must be returned within 2 days of delivery to be eligible for an exchange.
RETURN CONDITIONS
To qualify for an exchange, items must be:
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Unworn, unwashed, and in original condition
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Accompanied by all original tags
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Returned in the original packaging
HOW TO REQUEST AN EXCHANGE
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Contact us at info@desicolorclothing.com or call (905) 244-4349
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Our team will provide return authorization and instructions
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Ship the item back to our Oshawa location
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Once received and inspected, we will process your exchange
EXCHANGES
We are happy to exchange items for a different size or color, subject to availability. Please contact us to initiate the process.
NON-RETURNABLE ITEMS
The following items are not eligible for return or exchange:
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Stitched or altered items
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Intimate apparel
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Items marked as Final Sale
DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective item, please contact us immediately at info@desicolorclothing.com or (905) 244-4349. We will assist you promptly in resolving the issue.